Privacy Policy

Last updated: 05 September 2025

At Deedle.uk, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

  • Personal details you provide (name, address, date of birth, email, phone number).
  • Payment information (processed securely by third-party providers; we do not store full card details).
  • Technical data (IP address, browser type, device information).

2. How We Use Your Data

  • To create and deliver your Deed Poll document.
  • To process payments and prevent fraud.
  • To provide customer support and respond to enquiries.
  • To comply with legal obligations.

3. Sharing Your Data

We do not sell or rent your personal data. We may share your information only with:

  • Trusted third-party service providers (e.g. payment processors, email services, printing partners).
  • Regulators, law enforcement, or legal bodies when required by law.

4. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. Data is stored securely within the UK or EEA.

5. Data Retention

We keep your personal data only as long as necessary to provide our services and comply with legal obligations. Typically, we retain order details for up to 6 years for tax and accounting purposes.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data (where applicable).
  • Restrict or object to processing in certain circumstances.
  • Request a copy of your data in a portable format.

To exercise these rights, please contact us using the details below.

7. Cookies

We use cookies to improve your experience on our site. You can manage cookies through your browser settings. For more details, see our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Deedle.uk
📧 [Insert support email]

10. Complaints

If you are unhappy with how we handle your data, you may complain to the Information Commissioner’s Office (ICO) in the UK.